Effective Date: 01 June 2023

Cancellation & Refund Policy

The Festival Poster House

Powered by Pixela For Business
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Contact Us

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Our Commitment

At Pixela For Business, we believe in full transparency and customer satisfaction. However, as we offer instant digital access to poster content, certain limitations apply on cancellations and refunds.

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Cancellation Policy

Since our services are digitally delivered and activated instantly upon successful payment:

No manual cancellation is required after activation

You may choose not to renew your plan after its expiry

Once a subscription is active, it cannot be cancelled mid-term

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Uninstalling the app does not cancel your subscription or eligibility

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If you've accidentally paid twice or faced a technical error during payment, please contact us for quick resolution.

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Refund Policy

Refund Available – Lifetime Plan Only

We offer a 7-day money-back guarantee on the Lifetime Plan, subject to the following conditions:

Refund Eligibility:

  • Refund must be requested within 7 days of purchase
  • No poster should be downloaded or used during this period
  • Reason for refund must be clearly communicated via email

Refund Not Applicable on:

  • Standard Annual Plan (₹1499)
  • Festival Poster Bundle (₹199)
  • Monthly or Trial Offers
  • Cases where poster(s) have already been accessed or downloaded
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How to Request a Refund

To apply for a refund (if eligible), please send the following details to anil.pixela@gmail.com:

  • Full Name
  • Registered Mobile Number
  • Payment Receipt or Screenshot
  • Reason for Refund

We will review your request within 2 business days, and if approved, process the refund within 7 working days to your original payment method.

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Important Points to Note

Refunds will be denied in cases of misuse, multiple downloads, or fake claims

App access will be revoked once a refund is issued

We reserve the right to approve or deny any refund request based on usage and eligibility criteria

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Final Words

We always encourage you to:

Try the free demo posters available in the app before purchasing

Read plan details clearly before making payment

Contact us in case of doubts before buying

Our aim is to support your business growth, and we are committed to offering value and transparency in everything we do.

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Support Team Contact

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WhatsApp/Call

+91 79904 21104